Refund policy

DOMESTIC RETURN POLICY

LESET accepts refunds or exchanges in their original condition within 14 days of receipt of your order. 

While we offer free exchanges, return labels are provided with a $10 handling fee for shipping. All original shipping charges are not refunded. Refunds for all transactions will be issued to the original form of payment. 

Please note, returns take 2-3 business days to process once goods are received. Also do note that refunds can take up to 3-5 business days to appear on your bank account due to varying processing times of financial organizations.

Returned items must be returned in original condition and include the original tags and packaging. LESET will not accept any returns/exchanges that have signs of wear. 

Please note that ALL SALE ITEMS are FINAL SALE and cannot be returned or exchanged. No exceptions. 

CLICK HERE TO START A DOMESTIC RETURN

  

INTERNATIONAL RETURN POLICY

LESET accepts returns in their original condition within 14 days of receipt of your order. 

Please note there is a 15 USD handling fee for international orders. All original shipping charges are not refunded. Refunds for all transactions will be issued to the original form of payment. 

Please note, returns take 2-3 business days to process once goods are received. Also do note that refunds can take up to 3-5 business days to appear on your bank account due to varying processing times of financial organizations.

Returned items must be returned in original condition and include the original tags and packaging. LESET will not accept any returns that have signs of wear. 

Please note that ALL SALE ITEMS are FINAL SALE and cannot be returned or exchanged. No exceptions. 

CLICK HERE TO START AN INTERNATIONAL RETURN

 

PACKAGE PROTECTION

We’ve partnered with Route—a package protection and tracking solution—to give our customers the best possible delivery experience. Route provides low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.

Route is also a mobile app that allows you to visually track all of your online orders in one place. No need to dig through your email for tracking numbers. Route’s dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery. The Route app is available on Android and Apple app stores.

If you experienced an issue with your order, please file a claim with Route’s team here. 

 

REFUSED SHIPMENTS

If at the time of delivery an order is refused please note you will not be refunded for any potential shipping costs.

 

EU Withdrawals Form

LESET's EU Withdrawals Form can be found HERE. EU customers have a 14-day right to withdraw from their purchase. The 14 days starts from the day customer receive the goods. If you use this online function, we will send you a receipt confirmation by email without undue delay.